Shipping Policy

At PR and Visas, we are dedicated to providing timely and secure delivery of documents and other materials related to our immigration and visa services. This Shipping Policy outlines the procedures and practices we follow to ensure that your documents are delivered promptly and securely.

Types of Documents Shipped

We handle the dispatch of various documents, including:

1. Visa Application Forms: Completed visa application forms and supporting documents.
2. Supporting Documentation: Certificates, letters, and other documents required for your visa application.
3. Correspondence: Official correspondence related to your visa application or immigration status.

Shipping Methods

1. Courier Services: We use reputable courier services for shipping documents to ensure timely and secure delivery. The choice of courier service may depend on the destination and the urgency of delivery.
2. Registered Mail: For certain types of documents, we may use registered mail to provide additional security and tracking capabilities.

Shipping Charges

1. Service Fees: Shipping charges are typically included in our service fees. If there are additional costs for expedited shipping or specific courier services, we will inform you and seek your approval before proceeding.
2. Additional Costs: If you require special shipping arrangements or international shipping, additional charges may apply. These will be communicated to you in advance.

Shipping Timeframes

1. Domestic Shipping: For documents being shipped within India, delivery times generally range from 2 to 7 business days, depending on the destination and courier service used.
2. International Shipping: For documents being shipped internationally, delivery times can vary based on the destination country and shipping method. Typical delivery times range from 5 to 15 business days. Please note that customs processing may also affect delivery times.

Tracking Your Shipment

1. Tracking Information: Once your documents are dispatched, we will provide you with tracking information to monitor the status of your shipment. You can use this information to check the delivery progress directly with the courier service.
2. Status Updates: We will keep you informed of any significant updates or changes regarding your shipment.

Address Accuracy

1. Client Responsibility: It is crucial to provide accurate and complete shipping addresses when submitting your documents or making requests. PR and Visas is not responsible for delays or issues arising from incorrect or incomplete address information provided by the client.
2. Address Changes: If you need to change your shipping address, please inform us as soon as possible. We will make reasonable efforts to accommodate address changes, but we cannot guarantee changes will be made once the shipment is in transit.

Lost or Damaged Shipments

1. Lost Shipments: In the unlikely event that your shipment is lost, please contact us immediately. We will work with the courier service to investigate and resolve the issue. If necessary, we will arrange for a replacement shipment or provide assistance with claims.
2. Damaged Shipments: If your documents arrive damaged, please contact us within 3 business days of receipt. Provide photos of the damaged documents and packaging. We will assess the situation and take appropriate action, including arranging for replacement documents if necessary.

Contact Us

For any questions or concerns regarding our shipping policy or your shipment, please contact us:

PR and Visas

Email: info@prandvisas.com

Phone: +91 8287292725